Kokoro Wellness Privacy Policy
Effective Date: May 4th, 2025
Kokoro Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and the rights you have in relation to your information.
By visiting our website, signing up for coaching, or interacting with us in any way, you agree to the practices described in this policy.
1. Information We Collect
We collect personal data when you:
Sign up for a coaching package
Schedule a call or consultation
Fill out forms on our website
Receive downloadable content or join our newsletter
Communicate with us via app, text message, or email
This may include:
Name and contact details (email, phone number)
Billing and payment information
Health, fitness, and wellness-related information you choose to share
Scheduling preferences
Communication history
IP address and browser/device type
2. How We Use Your Information
We use your data to:
Provide coaching services
Personalize your fitness, nutrition, and wellness plan
Process payments and manage subscriptions
Send daily and weekly messages through text or app-based platforms
Schedule calls or coaching sessions
Deliver digital content (e.g., habit trackers or guides)
Respond to questions or customer support requests
Improve our website and services
We may also use your contact information to:
Send occasional marketing updates (only if you opt in)
Share special offers or content that may be useful to your wellness journey
3. How We Share Your Information
We never sell your information. We may share your data only as needed with trusted third-party services that help us operate our business.
These include:
Stripe (for secure payment processing)
Calendly (for scheduling calls)
HubSpot (for optional CRM and email communication)
Meta (for future advertising on Facebook and Instagram)
All third-party providers are required to maintain the confidentiality and security of your data.
4. Data Security
We take data protection seriously. We use encryption, secure platforms, and access controls to keep your information safe.
Even with strong security measures in place, no system is 100% secure. If we ever experience a data breach that affects you, we will notify you as required by law.
5. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information
Unsubscribe from marketing communications at any time
Request a copy of the data we store about you
To exercise these rights, email us at [insert contact email].
6. Cookies & Website Tracking
We may use cookies or similar tracking technologies to analyze website traffic and improve the user experience. You can adjust your browser settings to disable cookies if you prefer.
7. Data Retention
We keep your information only as long as necessary to fulfill the purpose for which it was collected—typically for the duration of your coaching relationship and up to one year afterward, unless longer retention is required by law.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect or store personal data from anyone under 18 years of age.
9. Policy Updates
We may occasionally update this Privacy Policy. If we make significant changes, we’ll notify you via email or through the website. The most current version will always be available here.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, reach out: