Kokoro Wellness Terms and Conditions

Effective Date: May 4th, 2025

Welcome to Kokoro Wellness. These Terms and Conditions govern your use of our website and services, including your purchase of coaching plans, access to digital content, and any communications with our team.

By accessing or using our site or services, you agree to be bound by these terms.

1. Services & Subscriptions

Kokoro Wellness offers coaching packages that include personalized fitness and wellness routines, mindset coaching, and regular communication through text and app-based interactions. When you purchase a package, you agree to a recurring monthly subscription unless otherwise stated.

Subscription terms:

  • Subscriptions renew automatically each month unless canceled in advance.

  • You can manage your subscription directly through your account or by contacting our support team at [insert contact email].

2. Refunds & Cancellations

We understand that life happens. If for any reason you're not satisfied, you may request a full or partial refund.

Our refund policy:

  • Refunds must be requested by emailing us at [insert contact email].

  • Refunds are typically processed within 5–7 business days.

  • Repeated refund requests may result in account review or suspension.

You may cancel your subscription at any time. Cancellation stops future charges but does not retroactively refund past charges unless requested and approved.

3. Digital Content

Your coaching package may include access to downloadable PDFs, worksheets, guides, or app-based content.

All Kokoro Wellness content is for your personal use only and may not be shared, distributed, or reproduced without written permission.

4. Communication & Coaching Interactions

You’ll receive coaching support via:

  • Text messaging (daily or scheduled check-ins)

  • Weekly coaching calls

  • App-based communication or tracking tools

By enrolling in a package, you consent to receive regular communication via your chosen method(s).

5. Privacy & Data Security

We collect personal information such as your name, contact information, fitness goals, and progress notes to provide you with personalized coaching. This information is stored securely and never sold to third parties.

We may share limited data with trusted tools (like Calendly or Stripe) strictly to provide scheduling and payment functionality.

For full details on how your data is collected and used, please review our [Privacy Policy].

6. Use of Third-Party Tools

Our site and services integrate with third-party platforms including, but not limited to:

  • Stripe for payment processing

  • Calendly for scheduling

  • HubSpot (optional) for communication or future marketing

  • Meta Platforms (Facebook/Instagram) for advertising

We are not responsible for the privacy practices or terms of these third-party platforms.

7. Intellectual Property

All content on this website—including graphics, text, tools, and downloadable materials—is the property of Kokoro Wellness and may not be reused without permission.

8. Disclaimers

Kokoro Wellness offers educational and coaching services only. We do not diagnose or treat medical or mental health conditions. Always consult with a medical professional before beginning any new health or fitness program.

9. Changes to Terms

We may update these Terms from time to time. If changes are significant, we will notify active clients. Your continued use of our services after changes indicates your acceptance of the revised Terms.

10. Contact Us

If you have questions about these Terms, your subscription, or any part of our service, please reach out:

Email: admin@kokorowellnesscoaching.com
Phone: (208) 278-6738